Please note we also accept Drop shipping and Wholesale, which means you can put our products on your online store, we can send products directly to your customers.
1. Please allow 1-2cm differs due to manual measurement! Thanks for your understandings!
2.As different computers display colors differently, the color of the actual item may vary slightly from the above images.Thanks!
Q1: When will you send my order?
A1: We will send your order in 1-7 days after receiving your payment.
Q2: Can you send me the real picture?
A2: All pictures on our website are real and taken by ourselves. The color maybe have some deviation between the pictures and the goods, because the photos are taken under light and the difference size of the computer screen.
Q3: Can I track my parcel? Why there is no tracking information?
A3:All parcel have tracking information. The tracking information maybe delay few days on aliexpress system, please don’t worry.
Q4: What can I do if the parcel stopped by the customs?
A4:We will claim low value as a “GIFT”, but we do not respond for the customs issue.Please contact your local customs.
Q5:Why I can’t receive my parcel for a long time ?
A5:The parcel maybe delay some days due to bad weather and other unexpected situations.we will extend the protection days for you .
Q6:Which way can I choose to send to my country ?
A6: We normally select China Post Air Or Epacket, normally you will receive the parcel around 15-45 days according to different countries. Please choose DHL or EMS if you need.
Colors may not appear exactly as seen on photo in real life due to variations between the computer monitors and naked eye color difference.
Please contact us freely if you have any questions.
Push Button Hidden Clasp
Water Resistance Depth:
Auto Date,Complete Calendar,Shock Resistant,Luminous Hands,Water Resistant,LED display,Luminous
Hour clock high quality outdoor wristwatch
Boxes & Cases Material:
Dial Window Material Type:
Band Material Type:
Gift, Anniversary, Party, Wedding, Engagement
Christmas,Carnival,thanks giving,easter,carnival, valentine's day
As a cool gift:
association attribute 1:
dollor price reloj cool deisgn army climbing
association attribute 2:
sale table quartz sport military army relogio masculine quartz-watch
association attribute 3:
luxury top brand relojes montre hombre montre orologio uomo erkek kol
association attribute 4:
saati orologio uomo masculine male clock men's hodinky horloges mannen
association attribute 5:
whatch wrist horloges hodinky zegarki meskie,Vogue
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Cresta Stores | Everything you want in one place (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.crestastores.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.