-We accept payment via AliPay ONLY.
-All major credit cards are accepted through secure payment processor ESCROW
-Please notice that e-check normally general takes 5 business days to clear.
-If you have bought multiple items, please use the shopping cart and check out once for all instead
-Please list your special requests (color, packages, etc.) in the NOTES SECTION when check out.
-Please kindly note : Items will be repackaged to save your shipping charge & to be environmentally friendly. We guaranty the item will be protected well in buble bags
-Worldwide shipping except the areas excluded click Shipping and payments for detail.
-Most order will be shipped within 1-3 business day upon payment received.
-Items are shipped by airmail, 15-25 Working days to most countries.
-Any extra custom duties or import taxes are not included.
-please refer to the table below for delivery time.
-12 months warranty, buy with confidence.
-All items are brand new and passed the quality check.
-If you are not satisfied when you receive it and want to return, please return it within 3 days for a replacement or money back.
-We accept the aliexpress return policy, buyer pays return shipping, and the item must be its original condition like we sent to you.
– Please contact us before you return it. We strive for 100% customer satisfaction.
-Please leave positive 5-stars feedback as below when you are satisfied with our products. The positive evaluate is greatly appreciated and thanks for your support.
-Positve 5-Stars Feedback
-Your satisfaction is our first priority ! Customer service is our No.1 goal !!!
-Please rate the transaction, sincerely thanks !!!
-Items as described:
-Otherwise, we would be grateful if you would contact us before leaving 1-star to 3-stars feedback, we will take pleasure to provide a satisfactory solution
-Thank you for your interest in our products. We hope to develop a strong, long- term, mutually beneficial relationship with you by proving you low cost, best service and quick delivery.
-We are committed to your 100% customer satisfaction and hope long term cooperation with you.
-We want to know your suggestion and opinions on our goods and services by your feedbacks.
-Please don’t hesitate to contact us anytime by send emails to me with your questions, we will reply you within 48 hours. thanks.
-Sincerely wish you have good shopping time and hope our product can bring you more happy time.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.